As an added bonus to your National Platinum Membership, you can receive 24 hour toll-free
Roadside Assistance coverage. You are now covered whenever unexpected roadside
troubles occur.
Your Roadside Assistance coverage up to $100
(per occurrence) has a $25 co-payment due at the
time of service for any of the following services:
- Towing
- Tire Change – with your spare
- Battery Jump Starts
- Fuel Delivery – Cost of fuel not included
- Lockout service
- Vehicle extrication
You will have access to 24x7 live agent
service, and full coverage in the United
States and Canada.
We have made your usage of this program easy for you at all times. Whenever you are in need of Roadside Assistance, simply
call the toll free number on the back of your card. A live agent will ask you for the numbers located on the front of your card.
Once verified as active, a dispatch agent will ask you several questions necessary to process your service including vehicle
make, model, location, etc. Please remain with the vehicle until service is performed.
Roadside Protect is happy to offer this valuable program to you! Roadside Assistance security provides you the safety and
security you need in critical situations.
- Telephone roadside dispatch twenty-four hours a day, seven days a week handled by a live agent.
- Each claim has a maximum benefit of $100, with a $25 co-payment due at the time of service.
- Full road and towing services for all self-propelled, four-wheeled vehicles, trucks and RV’s with a carrying capacity of up to one ton
(2000 pounds) designed, licensed, and used for private, on-road transportation from hook up to nearest service facility.
- Partial road services for recreational vehicles and trucks with more than four wheels and/or a carrying of more than one ton
consisting of starting and gasoline/diesel fuel delivery service only.
- Motorcycles are provided service.
- Service if member is not with the disabled vehicle.
- Transportation for the member to the vehicle for service or from the vehicle to another destination after service has been rendered.
- Service will not be rendered in areas not regularly traveled, such as vacant lots, beaches, open fields or other places which would be
hazardous for service vehicles to reach.
- Towing of a vehicle off a boat dock or marina.
- Delivery or Repair of tires.
- Installation or Removal of snow tires and chains nor dismounting, repairing or rotating tires.
- Vehicle’s storage charges.
- Cost of Parts, installation, products, materials, impounding and additional labor relating to towing.
- Service of any kind on vehicles used for commercial purposes or using dealer tags. (Note: All trucks in New York have commercial license
plates whether they are used for business or private use. If the truck is used for private use, we will dispatch.)
- Service for taxicabs, tractors, boats, trailers, dune buggies, or vehicles used for competition, or stolen vehicles.
- Service for unlicensed vehicles.
- Service for vehicles with expired safety inspection sticker, license plate sticker, and/or emission sticker(s) where required by law.
- Service for vehicles illegally parked or impounded.
- Repeated service calls for a car in need of routine maintenance
- Service when a vehicle is snowbound. We do not hoist, winch or shovel vehicles from unplowed areas, snow banks, snow-bound
driveways or curbside parking.
Emergency Roadside services are provided to Roadside Protect, Inc. by Allstate Motor Club, policy number 048 246118.
2401 Hassell Road, Suite 1515
Hoffman Estates, IL 60169
630-622-5153
rball@roadsideprotect.com
REV.NP012611